BOST Privacy Policy

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information when you visit our website.

Effective Date: 27th August 2025

Contact Email: bost@bost.gov.gh

2.1 Introduction

At BOSTenergies, we respect your privacy and are committed to protecting your personal data in accordance with the Data Protection Act, 2012 (Act 843) of Ghana. This policy explains how we collect, process, use, and safeguard your information when you use our Website.

2.2 Lawful Basis for Processing

We process your personal data only when:

  • You have given consent;
  • Processing is necessary for the performance of a contract;
  • Processing is required by law;
  • Processing is necessary to protect your vital interests; or
  • Processing is necessary for the legitimate interests of BOSTenergies, provided such interests are not overridden by your rights.

2.3 Data We Collect

We may collect:

  • Personal Identifiers: name, email, telephone number, or other information you voluntarily provide.
  • Technical Data: IP address, browser type, device details, and browsing activity via cookies.

2.4 How We Use Your Data

Your information may be used to:

  • Respond to enquiries and provide services.
  • Improve our Website and services.
  • Meet our legal and regulatory obligations.
  • Communicate updates, where you have consented.

2.5 Data Sharing

We will not sell your personal data. We may share information only with:

  • Service providers under contractual agreements.
  • Regulatory or law enforcement authorities where legally required.

2.6 Data Retention

We will keep your personal data only as long as necessary for the purposes stated, or as required by law.

2.7 Data Security

We adopt appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse.

2.8 Your Rights

As a data subject, you have the right to:

  • Access personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data where applicable.
  • Object to or restrict processing.
  • Withdraw consent at any time (without affecting processing already lawfully carried out).

To exercise your rights, please contact us at bost@bost.gov.gh.

2.9 Data Transfers

If data is transferred outside Ghana, we ensure such transfers comply with the Data Protection Act, 2012, Act 843 and are subject to adequate protection.

Contact Information

If you have any questions about this Privacy Policy, please contact us at bost@bost.gov.gh